What We Do & Why We're Different
Our goal as your IT management team is to reduce the amount of time that you waste on IT so that you can instead spend that time building your business, enjoying time with your family, or however else you choose. We see ourselves as a company that can give people hours of their lives back, and we're proud to do so.
How do we make your life easy?
Transparency
Want to see our prices? They're on our website. Interested in the types of plans that we offer? They're on the website too. If you become a customer, are you interested in seeing the number, status, and time spent on each of your tickets? Good, because our customer portal lets you see what we're doing when we're doing it, letting you keep us accountable.
Flexibility
We work with you to establish baselines for your company, then compare them to best practices to see how we can improve in certain areas. Once we find the sweet spot that meets your business needs while keeping risk to an acceptable level, we work hard to maintain it.
Oh, and did we forget to mention there are no long term contracts? That's right! If you don't like what we're doing then with 30 days notice we'll be out of your hair. This "easy in easy out" philosophy means that your satisfaction is at the forefront of everything we do.
Reliability
Our 24/7 monitoring detects failures as they happen giving our 24/7 help desk prompt notice so they can fix the issues even when you aren't in the office. Don't worry about waiting until 8am to call us either. All managed clients get 24/7 emergency technical support so you can get up and running on your schedule, not ours.
We Love Change
You can't love technology without loving change, and we definitely love technology. To keep from falling victim to change, we strive to maintain a culture of continuous education throughout the company. All employees are required to practice continuous education by achieving industry certifications in relevant technical fields. You can trust that your IT team will only get better with age.